Over the last 25+ years, the software community has been searching for the best models for estimating variables of interest (e.g., cost, defects, and fault proneness). However, li...
Mobile computing technologies and social software have given new challenges to technology-enhanced learning. Simple e-learning system personalization, adaptation and authoring beco...
In this paper we describe an emerging form of wikis - wikis of locality – that support physical rather than virtual communities. We draw on our experience as administrators of t...
The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...
Most of the available knowledge management systems pay little attention to two important aspects: the need of supporting emerging communities of interest together with the officia...
Alessandra Agostini, Sara Albolino, Giorgio De Mic...