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» Competition in Service Industries
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WSC
2001
15 years 3 months ago
Taylor enterprise dynamics
Taylor Enterprise Dynamics (Taylor ED) is an objectoriented software system used to model, simulate, visualize, and monitor dynamic-flow process activities and systems. Atoms are ...
William B. Nordgren
WSC
1998
15 years 3 months ago
Experience Using the IBM Supply Chain Simulator
The IBM Supply Chain Simulator (SCS) is a software tool that can help a company or a group of companies make strategic business decisions about the design and operation of its sup...
Sugato Bagchi, Stephen J. Buckley, Markus Ettl, Gr...
99
Voted
WSC
1998
15 years 3 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
129
Voted
WOA
2007
15 years 3 months ago
An Agent Based Solution for Dispatching Items in a Distributed Environment
—This paper describes Herald, an agent based toolkit for dispatching and processing items in a distributed environment. Herald is suitable for scenarios where the process could b...
Christian Vecchiola, Alberto Grosso, Andrea Passad...
112
Voted
ECTEL
2010
Springer
15 years 3 months ago
Knowledge Maturing Activities and Practices Fostering Organisational Learning: Results of an Empirical Study
Abstract. Knowledge work is performed in all occupations and across all industries. The level of similarity of knowledge work allows for designing supporting tools that can be wide...
Andreas Kaschig, Ronald Maier, Alexander Sandow, M...