974 search results - page 183 / 195 » Competition in Service Industries |
92
Voted
ASUNAM
2010
IEEE
15 years 3 months ago
2010
IEEE
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
87
Voted
COR
2007
15 years 1 months ago
2007
Minimizing Waiting Time Variance (WTV) is a job scheduling problem where we schedule a batch of n jobs, for servicing on a single resource, in such a way that the variance of thei...
135
Voted
TASE
2008
IEEE
15 years 1 months ago
2008
IEEE
This paper considers a matrix-based discrete event control approach for a warehouse. The control system is organized in two modules: a dynamic model and a controller. The model pro...
105
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INTERNET
2007
15 years 1 months ago
2007
evel of abstraction, we can represent a workflow as a directed graph with operators (or tasks) at the vertices (see Figure 1). Each operator takes inputs from data sources or from ...
137
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PAA
2010
15 years 7 days ago
2010
Traditionally, direct marketing companies have relied on pre-testing to select the best offers to send to their audiences. Companies systematically dispatch the offers under consid...