Abstract. A Service-Level Agreement (SLA) provides surety for specific quality attributes to the consumers of services. However, the current SLAs offered by cloud providers do no...
Waheed Iqbal, Matthew N. Dailey, David Carrera, Pa...
Pressures for more complex products, customer dissatisfaction and problems related to cost and schedule overruns increase the need for effective management response and for improve...
Daniela Cristina Cascini Peixoto, Vitor A. Batista...
A Knowledge Worker (KW) uses her computer to perform different tasks for which she gathers and uses information from disparate sources such as the Web and e-mail, and creates new ...
Reengineering existing (large-scale) applications to the web is a complex and highly challenging task. This is due to a variety of mostly demanding requirements for interactive we...
The main objective of the study is to comprehend the dynamics of interactions between partners (caregivers, promoters, consultants, patients and managers) involved in the implemen...