Abstract. For several reasons enterprises are frequently subject to organizational change. Respective adaptations may concern business processes, but also other components of an en...
Master data refers to core business entities a company uses repeatedly across many business processes and systems (such as lists or hierarchies of customers, suppliers, accounts, ...
2004 brought a landmark event in the changes to regulations governing hours of service for truck drivers. This paper describes an effort utilizing modeling and simulation for eval...
Abstract. Workflow management technology promises a flexible solution facilitating the easy creation of new business processes and modification of existing ones. Unfortunately, mos...
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...