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142
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SOCA
2010
IEEE
15 years 3 months ago
2010
IEEE
Companies that are present at multiple online locations may have difficulty staffing them adequately in terms of helpdesk services with efficient use of human resources. In this pa...
VLDB
2010
ACM
15 years 4 days ago
2010
ACM
153
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ISER
2004
Springer
15 years 10 months ago
2004
Springer
As robots enter the human environment and come in contact with inexperienced users, they need to be able to interact with users in a multi-modal fashion—keyboard and mouse are n...