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» Construction of BPMN-based Business Process Model Base
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HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
15 years 6 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
ICWS
2007
IEEE
15 years 1 months ago
A Semantic Web Services-based Infrastructure for Context-Adaptive Process Support
Current technologies aimed at supporting processes – whether it is a business or learning process – primarily follow a metadata- and data-centric paradigm. Whereas process met...
Stefan Dietze, Alessio Gugliotta, John Domingue
APN
2005
Springer
15 years 5 months ago
Genetic Process Mining
The topic of process mining has attracted the attention of both researchers and tool vendors in the Business Process Management (BPM) space. The goal of process mining is to discov...
Wil M. P. van der Aalst, Ana Karla A. de Medeiros,...
DEXAW
2003
IEEE
168views Database» more  DEXAW 2003»
15 years 5 months ago
Visualisation of (Distributed) Process Execution based on Extended BPMN
In order to create, share and improve knowledge on business processes, humans need a common, readable and preferably visual notation. So far, a lot of effort has been put into vis...
Mariusz Momotko, Bartosz Nowicki
EEE
2004
IEEE
15 years 3 months ago
Value-Based Design of Collaboration Processes for e-Commerce
Designing cross-organizational e-business applications faces the problem that the collaborating businesses must align their commercial interests without any central decision makin...
Pascal van Eck, Jaap Gordijn, Roel Wieringa