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WSC
2007
15 years 6 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
KDD
2007
ACM
191views Data Mining» more  KDD 2007»
16 years 4 months ago
Privacy-Preserving Data Mining through Knowledge Model Sharing
Privacy-preserving data mining (PPDM) is an important topic to both industry and academia. In general there are two approaches to tackling PPDM, one is statistics-based and the oth...
Patrick Sharkey, Hongwei Tian, Weining Zhang, Shou...
KDD
2008
ACM
217views Data Mining» more  KDD 2008»
16 years 4 months ago
Stream prediction using a generative model based on frequent episodes in event sequences
This paper presents a new algorithm for sequence prediction over long categorical event streams. The input to the algorithm is a set of target event types whose occurrences we wis...
Srivatsan Laxman, Vikram Tankasali, Ryen W. White
CPAIOR
2009
Springer
15 years 11 months ago
Modelling Search Strategies in Rules2CP
In this abstract, we present a rule-based modelling language for constraint programming, called Rules2CP [1], and a library PKML for modelling packing problems. Unlike other modell...
François Fages, Julien Martin
WWW
2009
ACM
16 years 5 months ago
Click chain model in web search
Given a terabyte click log, can we build an efficient and effective click model? It is commonly believed that web search click logs are a gold mine for search business, because th...
Anitha Kannan, Chao Liu 0001, Christos Faloutsos, ...