In recent years Services Science has been an emerging discipline that aims to promote service innovation and increase service productivity by aligning scientific, management, and ...
Abstract. The paper outlines an experiment conducted in two different academic environments, in which FIT tests were used as a functional requirements specification. Common challen...
Contextual development differs from traditional user interface development in several ways: It focuses on the context of usage and the user population rather than on the technical...
Open MASs can be extremely dynamic due to heterogeneous agents that migrate among them to obtain resources or services not found locally. In order to prevent malicious actions and...
Meta-design of socio-technical systems is an approach which complies with the need of integrating two different types of structures and processes: technical systems which are engi...