This paper describes an application of the conversational agent Max in a real-world setting. The agent is employed as guide in a public computer museum, where he engages with visit...
Stefan Kopp, Lars Gesellensetter, Nicole C. Kr&aum...
Recently, it seems to be interested in the conversational agent as an effective and familiar information provider. Most of conversational agents reply to user’s queries based on ...
A conversation protocol is a top-down specification framework which specifies desired global behaviors of a web service composition. In our earlier work [6] we studied the problem...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Embodied Conversational Agents have typically been constructed for use in limited domain applications, and tested in very specialized environments. Only in recent years have there...
Susan Robinson, David R. Traum, Midhun Ittycheriah...