This essay sketches out a typology of knowledge management system use by teams. It is proposed that how a knowledge management system is framed and enacted by a team depends on (a...
: The paper investigates first the role of artifacts in a cooperative work environment. It shows the different types of artifacts used in work groups. Then, it stresses the charact...
Information technologies hold great promise in their ability to link distributed workers, allowing organizations to take advantage of the potential benefits of effectively gatheri...
Terri L. Griffith, Mark A. Fuller, Gregory B. Nort...
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
In this article we describe the operationalised Business Intelligence (BI) environment of the Amsterdam-Amstelland Police Department (AAPD) as it presented itself in the spring of...