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» Customer Interfacing - Lessons Learned
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WIKIS
2009
ACM
15 years 8 months ago
Understanding learning: the Wiki way
Learning “the wiki way”, learning through wikis is a form of selfregulated learning that is independent of formal learning settings and takes place in a community of knowledge...
Joachim Kimmerle, Johannes Moskaliuk, Ulrike Cress
WWW
2008
ACM
16 years 4 months ago
Organizing the unorganized - employing IT to empower the under-privileged
Various sectors in developing countries are typically dominated by the presence of a large number of small and microbusinesses that operate in an informal, unorganized manner. Man...
Arun Kumar, Nitendra Rajput, Sheetal K. Agarwal, D...
WWW
2008
ACM
16 years 4 months ago
Personalized interactive faceted search
Faceted search is becoming a popular method to allow users to interactively search and navigate complex information spaces. A faceted search system presents users with keyvalue me...
Jonathan Koren, Yi Zhang, Xue Liu
OZCHI
2009
ACM
15 years 10 months ago
My phone is my keypad: privacy-enhanced PIN-entry on public terminals
More and more services are available on public terminals. Due to their public location and permanent availability, they can easily fall victim to manipulation. These manipulations...
Alexander De Luca, Bernhard Frauendienst, Sebastia...
EICS
2009
ACM
15 years 10 months ago
TnToolkit: a design and analysis tool for ambiguous, QWERTY, and on-screen keypads
The pervasive use of ambiguous keypads for mobile text entry necessitates examination of their performance characteristics. This paper presents TnToolkit – a self-contained tool...
Steven J. Castellucci, I. Scott MacKenzie