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» Customer Interfacing - Lessons Learned
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WWW
2006
ACM
16 years 3 months ago
Question answering on top of the BT digital library
In this poster we present an approach to query answering over knowledge sources that makes use of different ontology management components within an application scenario of the BT...
Johanna Völker, Peter Haase, Philipp Cimiano,...
CHI
2009
ACM
16 years 3 months ago
Comparison of three one-question, post-task usability questionnaires
Post-task ratings of difficulty in a usability test have the potential to provide diagnostic information and be an additional measure of user satisfaction. But the ratings need to...
Jeff Sauro, Joseph S. Dumas
CHI
2009
ACM
16 years 3 months ago
A survey of software learnability: metrics, methodologies and guidelines
It is well-accepted that learnability is an important aspect of usability, yet there is little agreement as to how learnability should be defined, measured, and evaluated. In this...
Tovi Grossman, George W. Fitzmaurice, Ramtin Attar
CHI
2009
ACM
16 years 3 months ago
Designing CALLY, : a cell-phone robot
This proposal describes the early phase of our design process developing a robot cell-phone named CALLY, with which we are exploring the roles of facial and gestural expressions o...
Ji-Dong Yim, Christopher D. Shaw
CHI
2009
ACM
16 years 3 months ago
Enhancing input device evaluation: longitudinal approaches
Jens Gerken HCI Group, University of Konstanz Box D-73 78457 Konstanz, Germany jens.gerken@uni-konstanz.de Hans-Joachim Bieg HCI Group, University of Konstanz Box D-73 78457 Konsta...
Jens Gerken, Hans-Joachim Bieg, Stefan Dierdorf, H...