1707 search results - page 256 / 342 » Customer Interfacing - Lessons Learned |
106
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INTERACT
2003
15 years 4 months ago
2003
: Defect classification can improve product quality and motivate process improvement. Several defect classification schemes have been developed and used with good results in softwa...
122
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AAAI
1996
15 years 4 months ago
1996
The NASA Personnel Security Processing Expert System is a tool that automatically determines the appropriate personnel background investigation required for a civil servant or con...
121
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TREC
2007
15 years 4 months ago
2007
Abstract: In our participation in the TREC 2007 Question Answering (QA) track, we focused on three tasks. First, we processed the new blog corpus and converted it to formats which ...
109
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CANDT
2009
15 years 4 months ago
2009
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
138
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CNL
2009
15 years 4 months ago
2009
Abstract. As it is well-known, querying and managing structured data in natural language is a challenging task due to its ambiguity (syntactic and semantic) and its expressiveness....