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» Customer information sharing between e-commerce applications
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86
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JUCS
2008
194views more  JUCS 2008»
14 years 11 months ago
An Application of Meta Search Agent System Based on Semantized Tags for Enhanced Web Searching
: Web searching techniques have been investigated and implemented in many aspects. Particularly, in case of personalization, more important issue is how to manipulate the results r...
Chonggun Kim, JaeYoun Jung, Hyeon-Cheol Zin, Jason...
83
Voted
GROUP
2003
ACM
15 years 5 months ago
Supporting activity-centric collaboration through peer-to-peer shared objects
We describe a new collaborative technology that is mid-way between the informality of email and the formality of shared workspaces. Email and other ad hoc collaboration systems ar...
Werner Geyer, Jürgen Vogel, Li-Te Cheng, Mich...
PE
2002
Springer
128views Optimization» more  PE 2002»
14 years 11 months ago
Response times in a two-node queueing network with feedback
The study presented in this paper is motivated by the performance analysis of response times in distributed information systems, where transactions are handled by iterative server...
Robert D. van der Mei, Bart Gijsen, N. in't Veld, ...
CIKM
2009
Springer
15 years 6 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
95
Voted
CHI
2004
ACM
16 years 3 days ago
One-hundred days in an activity-centric collaboration environment based on shared objects
This paper describes a new collaboration technology that is carefully poised between informal, ad hoc, easy-to-initiate collaborative tools, vs. more formal, structured, and higho...
Michael J. Muller, Werner Geyer, Beth Brownholtz, ...