303 search results - page 20 / 61 » Data Mining Approach for Analyzing Call Center Performance |
ISI
2007
Springer
15 years 3 months ago
2007
Springer
The burgeoning amount of textual data in distributed sources combined with the obstacles involved in creating and maintaining central repositories motivates the need for effective ...
108
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WWW
2010
ACM
14 years 9 months ago
2010
ACM
Consider an online ad campaign run by an advertiser. The ad serving companies that handle such campaigns record users' behavior that leads to impressions of campaign ads, as ...
75
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KDD
2009
ACM
15 years 4 months ago
2009
ACM
Data cubes as employed by On-Line Analytical Processing (OLAP) play a key role in many application domains. The analysis typically involves to compare categories of different hie...
MCS
2002
Springer
14 years 9 months ago
2002
Springer
The increasing amount and complexity of data in toxicity prediction calls for new approaches based on hybrid intelligent methods for mining the data. This focus is required even mo...
104
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CORR
2004
Springer
14 years 9 months ago
2004
Springer
The rapid e-commerce growth has made both business community and customers face a new situation. Due to intense competition on the one hand and the customer's option to choose...