303 search results - page 23 / 61 » Data Mining Approach for Analyzing Call Center Performance |
134
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BDIM
2008
IEEE
15 years 4 months ago
2008
IEEE
—Knowing the dependencies among computing assets and services provides insights into the computing and business landscape, therefore, facilitating low-risk timely changes in supp...
PAKDD
2009
ACM
15 years 6 months ago
2009
ACM
Detecting changes in spatial datasets is important for many fields. In this paper, we introduce a methodology for change analysis in spatial datasets that combines contouring algor...
75
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COMSIS
2010
14 years 7 months ago
2010
Multi-video summarization is a great theoretical and technical challenge due to the wider diversity of topics in multi-video than singlevideo as well as the multi-modality nature o...
WWW
2005
ACM
15 years 10 months ago
2005
ACM
We consider the problem of efficiently sampling Web search engine query results. In turn, using a small random sample instead of the full set of results leads to efficient approxi...
92
Voted
HICSS
2003
IEEE
15 years 3 months ago
2003
IEEE
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...