303 search results - page 26 / 61 » Data Mining Approach for Analyzing Call Center Performance |
BPM
2009
Springer
15 years 4 months ago
2009
Springer
The goal of process mining is to discover process models from event logs. However, for processes that are not well structured and have a lot of diverse behavior, existing process m...
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BMCBI
2005
14 years 9 months ago
2005
Background: Text mining has spurred huge interest in the domain of biology. The goal of the BioCreAtIvE exercise was to evaluate the performance of current text mining systems. We...
IQIS
2005
ACM
15 years 3 months ago
2005
ACM
Researchers in the data mining area frequently have to spend significant portion of their time on preprocessing the data in order to apply their algorithms to real-world datasets...
KDD
1997
ACM
15 years 1 months ago
1997
ACM
In this paper, we describe the JAM system, a distributed, scalable and portable agent-based data mining system that employs a general approach to scaling data mining applications ...
KDD
2009
ACM
15 years 10 months ago
2009
ACM
User browsing information, particularly their non-search related activity, reveals important contextual information on the preferences and the intent of web users. In this paper, ...