303 search results - page 5 / 61 » Data Mining Approach for Analyzing Call Center Performance |
CATE
2004
14 years 11 months ago
2004
Recently web-based educational systems collect vast amounts of data on user patterns, and data mining methods can be applied to these databases to discover interesting associations...
IEEEARES
2010
IEEE
15 years 2 months ago
2010
IEEE
Spyware represents a serious threat to confidentiality since it may result in loss of control over private data for computer users. This type of software might collect the data and...
CCR
2010
14 years 9 months ago
2010
As data centers become more and more central in Internet communications, both research and operations communities have begun to explore how to better design and manage them. In th...
105
Voted
IEAAIE
2005
Springer
15 years 3 months ago
2005
Springer
In this paper, a neural network based approach to visualize performance data of a GSM network is presented. The proposed approach consists of several steps. First, a suitable propo...
101
Voted
KDD
2010
ACM
14 years 8 months ago
2010
ACM
In this paper, we define and study a new opinionated text data analysis problem called Latent Aspect Rating Analysis (LARA), which aims at analyzing opinions expressed about an e...