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CIKM
2009
Springer
16 years 23 days ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
CIKM
2005
Springer
15 years 11 months ago
Concept-based interactive query expansion
Despite the recent advances in search quality, the fast increase in the size of the Web collection has introduced new challenges for Web ranking algorithms. In fact, there are sti...
Bruno M. Fonseca, Paulo Braz Golgher, Bruno P&ocir...
CIKM
2005
Springer
15 years 11 months ago
Maximal termsets as a query structuring mechanism
Search engines process queries conjunctively to restrict the size of the answer set. Further, it is not rare to observe a mismatch between the vocabulary used in the text of Web p...
Bruno Pôssas, Nivio Ziviani, Berthier A. Rib...
ESWS
2005
Springer
15 years 11 months ago
RELFIN - Topic Discovery for Ontology Enhancement and Annotation
While classic information retrieval methods return whole documents as a result of a query, many information demands would be better satisfied by fine-grain access inside the docu...
Markus Schaal, Roland M. Müller, Marko Brunze...
KDD
2009
ACM
232views Data Mining» more  KDD 2009»
15 years 10 months ago
Probabilistic latent semantic user segmentation for behavioral targeted advertising
Behavioral Targeting (BT), which aims to deliver the most appropriate advertisements to the most appropriate users, is attracting much attention in online advertising market. A ke...
Xiaohui Wu, Jun Yan, Ning Liu, Shuicheng Yan, Ying...
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