Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Background: Microarray experiments have become very popular in life science research. However, if such experiments are only considered independently, the possibilities for analysi...
Eric Bareke, Michael Pierre, Anthoula Gaigneaux, B...
The popularization of both virtualization and CDP technologies mean that we can now watch disk accesses of systems from entities which are not controlled by the OS. This is a rich...
Naama Parush, Dan Pelleg, Muli Ben-Yehuda, Paula T...
Spam sender detection based on email subject data is a complex large-scale text mining task. The dataset consists of email subject lines and the corresponding IP address of the em...
Process mining techniques use event data to discover process models, to check the conformance of predefined process models, and to extend such models with information about bottl...
Wil M. P. van der Aalst, Arya Adriansyah, Boudewij...