End users are often frustrated by unexpected problems while using networked software, leading to frustrated calls to the help desk seeking solutions. However, trying to locate the...
Krist Wongsuphasawat, Pornpat Artornsombudh, Bao N...
An interface definition language (IDL) is a nontraditional language for describing interfaces between software components. IDL compilers generate “stubs” that provide separat...
Eric Eide, Kevin Frei, Bryan Ford, Jay Lepreau, Ga...
The TAP-XL Automated Analyst’s Assistant is an application designed to help an Englishspeaking analyst write a topical report, culling information from a large inflow of multili...
Life sciences researchers perform scientific literature search as part of their daily activities. Many such searches are executed against PubMed, a central repository of life sci...
Julia Stoyanovich, Mayur Lodha, William Mee, Kenne...
This paper describes a series of user studies on how people use the Web via mobile devices. The data primarily comes from contextual inquiries with 47 participants between 2004 an...