Software fails and fixing it is expensive. Research in failure prediction has been highly successful at modeling software failures. Few models, however, consider the key cause of ...
Andrew Meneely, Laurie Williams, Will Snipes, Jaso...
Collaborative browsing, or co-browsing, is the co-navigation of the web with other people at-a-distance, supported by software that takes care of synchronizing the browsers. Curre...
Online voice conversations are becoming ever more popular. People have been logging online text conversations, but what about voice conversations? Walter Ong simply states, "...
Spyware is an increasing problem. Interestingly, many programs carrying spyware honestly disclose the activities of the software, but users install the software anyway. We report ...
Nathaniel Good, Jens Grossklags, Deirdre K. Mullig...
This study examines the usability challenges faced by new players of massively multiplayer online role-playing games (MMORPGs), one of the fastest-growing segments of the video ga...