Problem determination in today's computing environments consumes between 30 and 70% of an organization’s IT resources and represents from one third to one half of their tot...
Difficulties understanding update paths while understanding code cause developers to waste time and insert bugs. A detailed investigation of these difficulties suggests that a wid...
Windows Error Reporting (WER) is a distributed system that automates the processing of error reports coming from an installed base of a billion machines. WER has collected billion...
Kirk Glerum, Kinshuman Kinshumann, Steve Greenberg...
Inaccuracies, or deviations, in the measurements of monitored variables in a control system are facts of life that control software must accommodate—the software is expected to ...
Mats Per Erik Heimdahl, Yunja Choi, Michael W. Wha...
Safely updating software at remote sites is a cautious balance of enabling new functionality and avoiding adverse effects on existing functionality. A useful first step in this p...