Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
We describe a user study that examined the relationship between the quality of an Information Retrieval system and the effectiveness of its users in performing a task. The task i...
Survey coding is the task of assigning a symbolic code from a predefined set of such codes to the answer given in response to an open-ended question in a questionnaire (aka surve...
An e-learning system based on Ajax has been developed. Ajax enables Web users to upload user commands and download new information without the need for a page refresh. Various e-l...
This paper is about non-approximate acceleration of high-dimensional nonparametric operations such as k nearest neighbor classifiers. We attempt to exploit the fact that even if w...