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CSMR
2010
IEEE
14 years 12 months ago
Does the Past Say It All? Using History to Predict Change Sets in a CMDB
To avoid unnecessary maintenance costs in large IT systems resulting from poorly planned changes, it is essential to manage and control changes to the system and to verify that all...
Sarah Nadi, Richard C. Holt, Serge Mankovski
181
Voted
HICSS
2009
IEEE
165views Biometrics» more  HICSS 2009»
15 years 11 months ago
Studying Knowledge Management System Success in System Administration
Significant temporal and monetary costs are associated with the development and implementation of a knowledge management system (KMS). To justify this investment, it is important ...
Nicole F. Velasquez, Alexandra Durcikova, Rajiv Sa...
HICSS
2008
IEEE
180views Biometrics» more  HICSS 2008»
15 years 11 months ago
Systems Theory and Knowledge Management Systems: The Case of Pratt-Whitney Rocketdyne
Abstract. Despite a growing body of research on knowledge management (KM) systems, many managers are still unsure how they can implement a KM system that will effectively contribut...
Mark Chun, Kiho Sohn, Priscilla Arling, Nelson F. ...
PPOPP
2003
ACM
15 years 10 months ago
Impala: a middleware system for managing autonomic, parallel sensor systems
Sensor networks are long-running computer systems with many sensing/compute nodes working to gather information about their environment, process and fuse that information, and in ...
Ting Liu, Margaret Martonosi
CSCW
2004
ACM
15 years 10 months ago
Field studies of computer system administrators: analysis of system management tools and practices
Computer system administrators are the unsung heroes of the information age, working behind the scenes to configure, maintain, and troubleshoot the computer infrastructure that un...
Rob Barrett, Eser Kandogan, Paul P. Maglio, Eben M...