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KDD
2009
ACM
162views Data Mining» more  KDD 2009»
16 years 4 months ago
TrustWalker: a random walk model for combining trust-based and item-based recommendation
Collaborative filtering is the most popular approach to build recommender systems and has been successfully employed in many applications. However, it cannot make recommendations ...
Mohsen Jamali, Martin Ester
126
Voted
KDD
2008
ACM
142views Data Mining» more  KDD 2008»
16 years 4 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
KDD
2008
ACM
135views Data Mining» more  KDD 2008»
16 years 4 months ago
DiMaC: a disguised missing data cleaning tool
In some applications such as filling in a customer information form on the web, some missing values may not be explicitly represented as such, but instead appear as potentially va...
Ming Hua, Jian Pei
KDD
2008
ACM
153views Data Mining» more  KDD 2008»
16 years 4 months ago
Text classification, business intelligence, and interactivity: automating C-Sat analysis for services industry
Text classification has matured as a research discipline over the last decade. Independently, business intelligence over structured databases has long been a source of insights fo...
Shantanu Godbole, Shourya Roy
136
Voted
KDD
2008
ACM
148views Data Mining» more  KDD 2008»
16 years 4 months ago
Get another label? improving data quality and data mining using multiple, noisy labelers
This paper addresses the repeated acquisition of labels for data items when the labeling is imperfect. We examine the improvement (or lack thereof) in data quality via repeated la...
Victor S. Sheng, Foster J. Provost, Panagiotis G. ...
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