Dealing with damage that arises during operation of networked information systems is essential if such systems are to provide the dependability required by modern critical applica...
John C. Knight, Jonathan Hill, Philip E. Varner, P...
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Software process improvement (SPI) has emerged as a critical area for organizations involved in software development. There is now considerable evidence that SPI can provide subst...
—Advances in wireless and optical communication, as well as in Internet multicast protocols, make broadcast and multicast methods an effective solution to disseminate data. In pa...
We investigate the computational complexity of the task of detecting dense regions of an unknown distribution from un-labeled samples of this distribution. We introduce a formal l...