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PVLDB
2008
137views more  PVLDB 2008»
14 years 9 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
109
Voted
TEC
2008
135views more  TEC 2008»
14 years 9 months ago
Evolving Output Codes for Multiclass Problems
In this paper, we propose an evolutionary approach to the design of output codes for multiclass pattern recognition problems. This approach has the advantage of taking into account...
Nicolás García-Pedrajas, Colin Fyfe
86
Voted
VLC
2008
314views more  VLC 2008»
14 years 9 months ago
A survey of methods for image annotation
In order to evaluate automated image annotation and object recognition algorithms, ground truth in the form of a set of images correctly annotated with text describing each image ...
Allan Hanbury
CISIS
2010
IEEE
14 years 8 months ago
Ten Principles for Living Models - A Manifesto of Change-Driven Software Engineering
The new generation of open networked IT systems poses particular challenges to software engineering due to their evolving nature and their high quality requirements. In particular...
Ruth Breu
77
Voted
IFM
2010
Springer
113views Formal Methods» more  IFM 2010»
14 years 8 months ago
Translating Pi-Calculus into LOTOS NT
Process calculi supporting mobile communication, such as the π-calculus, are often seen as an evolution of classical value-passing calculi, in which communication between processe...
Radu Mateescu, Gwen Salaün
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