Advances in search technology have meant that search systems can now offer assistance to users beyond simply retrieving a set of documents. For example, search systems are now cap...
Designers generally agree that understanding the context of use is important in designing products. However, technologically advanced products such as personal robots engender com...
In this paper we describe how we moved from ethnographic study to design and testing of a Mixed Reality (MR) system, supporting collaborative troubleshooting of office copiers and...
Most experiments with participative design are with small scale, stand alone and not very strategic applications of ICT in organizations. However, modern ICT applications are incr...
In the foreseeable future, software testing will remain one of the best tools we have at our disposal to ensure software dependability. Empirical studies are crucial to software t...