We investigated what mobile workers do when they are mobile to achieve their communication goals, using contextual interviews and ethnographically inspired observations in a varie...
Recent research suggests design pre-patterns, structured collections of evidence-based research and design knowledge, provide a useful resource for design activities in emerging a...
T. Scott Saponas, Madhu K. Prabaker, Gregory D. Ab...
Knowledge engineering techniques are becoming useful and popular components of hybrid integrated systems used to solve complicated practical problems in different fields. Knowledge...
This paper focuses on the use of knowledge possessed by designers. Data collection was based on observations (by the cognitive ergonomics researcher) and simultaneous verbalisation...
This paper presents a study of collaboration in software design at a large software company. Ethnographic studies of development teams in the field are relatively rare, so this pa...