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» Design and Evaluation of a Knowledge Management System
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KI
2002
Springer
14 years 9 months ago
The Fraunhofer IESE Experience Management System
: Experience Management (EM) is an area that is increasingly gaining importance. Its roots lie in Experimental Software Engineering ("Experience Factory"), in Artificial ...
Andreas Jedlitschka, Klaus-Dieter Althoff, Bjö...
AVI
2010
14 years 10 months ago
Designing a cross-channel information management tool for workers in enterprise task forces
This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...
Gregorio Convertino, Sanjay Kairam, Lichan Hong, B...
DOLAP
2004
ACM
15 years 3 months ago
Data warehouse design to support customer relationship management analyses
CRM is a strategy that integrates the concepts of Knowledge Management, Data Mining, and Data Warehousing in order to support the organization’s decision-making process to retai...
Colleen Cunningham, Il-Yeol Song, Peter P. Chen
WEBNET
2001
14 years 11 months ago
An Adaptive Hypermedia Presentation Modeling System for Custom Knowledge Representations
We propose a generic presentation system for adaptive educational hypermedia that is highly independent from domain knowledge representation and application state management. Our a...
Pablo Castells, José Antonio Macías ...
HICSS
2003
IEEE
260views Biometrics» more  HICSS 2003»
15 years 3 months ago
Automating Land Management: An Interpretive Analysis of Information Technology Management within the Bureau of Land Management
Given societies’ massive investment in information technology and the potentially catastrophic consequences of IT failures, it is becoming increasingly critical to understand ho...
John C. Beachboard