Email has become overloaded as users make use of email tools for performing a wide range of activities. Previous studies have demonstrated the different strategies employed by ema...
We propose a method for computer-based speed writing, SHARK (shorthand aided rapid keyboarding), which augments stylus keyboarding with shorthand gesturing. SHARK defines a shorth...
Motivated by the importance of retrieving comprehensive healthcare information, we analyzed how information about 12 concepts related to a widely available healthcare topic is dis...
Suresh K. Bhavnani, Renju T. Jacob, Jennifer Nardi...
We report on our experiences of introducing an instant messaging and group chat application into geographically distributed workgroups. We describe a number of issues we encounter...
James D. Herbsleb, David L. Atkins, David G. Boyer...
Scenarios are an effective means for eliciting, validating and documenting requirements. At the requirements level, scenarios describe sequences of interactions between the softwa...
Emmanuel Letier, Jeff Kramer, Jeff Magee, Sebasti&...