By studying trouble tickets from small enterprise networks, we conclude that their operators need detailed fault diagnosis. That is, the diagnostic system should be able to diagno...
Srikanth Kandula, Ratul Mahajan, Patrick Verkaik, ...
Large-scale storage systems often hold data for multiple applications and users. A problem in such systems is isolating applications and users from each other to prevent their wor...
Theodore M. Wong, Richard A. Golding, Caixue Lin, ...
In this paper, we describe a new approach to the creation of virtual environments, which uses qualitative physics to implement object behaviour. We adopted Qualitative Process The...
Marc Cavazza, Simon Hartley, Jean-Luc Lugrin, Mika...
Technical support procedures are typically very complex. Users often have trouble following printed instructions describing how to perform these procedures, and these instructions...
Tessa A. Lau, Lawrence D. Bergman, Vittorio Castel...
It has long been known that a fixed ordering of optimization phases will not produce the best code for every application. One approach for addressing this phase ordering problem ...
Prasad Kulkarni, Stephen Hines, Jason Hiser, David...