By studying trouble tickets from small enterprise networks, we conclude that their operators need detailed fault diagnosis. That is, the diagnostic system should be able to diagno...
Srikanth Kandula, Ratul Mahajan, Patrick Verkaik, ...
: In most commercial enterprises, information is scattered across a large number of (legacy) data stores. Moreover, it is nearly impossible to obtain funding to replace these data ...
For many companies, the strategic as well as the organizational fit of their information systems is a pivotal factor for staying competitive. At the same time, there is an increas...
As organizations scale up, their collective knowledge increases, and the potential for serendipitous collaboration between members grows dramatically. However, finding people wit...
Instant messaging (IM) has been one of most frequently used malware attack vectors due to its popularity. Distinct from other malware, it is straightforward for IM malware to fin...