Users of help systems often complain that they do not find them useful; while they still use help at least occasionally, they resort to other problem-solving strategies. In this p...
Large-scale ontologies are becoming an essential component of many applications including standard search (such as Yahoo and Lycos), ecommerce (such as Amazon and eBay), configura...
Deborah L. McGuinness, Richard Fikes, James Rice, ...
Workspace awareness is knowledge about others' interaction with a shared workspace. Groupware systems provide only limited information about other participants, often comprom...
We describe SkillSum, a Natural Language Generation (NLG) system that generates a personalised feedback report for someone who has just completed a screening assessment of their b...
As a result of the rigor vs. relevance debate, researchers who focus on design research on organizational problems are beginning to focus on their research methodology’s rigor. ...