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SIGECOM
2005
ACM
132views ECommerce» more  SIGECOM 2005»
15 years 11 months ago
Integrating tradeoff support in product search tools for e-commerce sites
In a previously reported user study, we found that users were able to perform decision tradeoff tasks more efficiently and commit considerably fewer errors with the example critiq...
Pearl Pu, Li Chen
CSCW
2004
ACM
15 years 11 months ago
Field studies of computer system administrators: analysis of system management tools and practices
Computer system administrators are the unsung heroes of the information age, working behind the scenes to configure, maintain, and troubleshoot the computer infrastructure that un...
Rob Barrett, Eser Kandogan, Paul P. Maglio, Eben M...
IUI
2004
ACM
15 years 11 months ago
What would they think?: a computational model of attitudes
A key to improving at any task is frequent feedback from people whose opinions we care about: our family, friends, mentors, and the experts. However, such input is not usually ava...
Hugo Liu, Pattie Maes
JCDL
2004
ACM
106views Education» more  JCDL 2004»
15 years 11 months ago
Sharing encountered information: digital libraries get a social life
As part of a more extensive study of reading-related practices, we have explored how people share information they encounter in their everyday reading as a complement to the more ...
Catherine C. Marshall, Sara A. Bly
SIGECOM
2004
ACM
129views ECommerce» more  SIGECOM 2004»
15 years 11 months ago
Evaluating example-based search tools
A crucial element in consumer electronic commerce is a catalog tool that not only finds the product for the user, but also convinces him that he has made the best choice. To do th...
Pearl Huan Z. Pu, Pratyush Kumar