"Open contribution systems" (OCS) are online applications that encourage users to contribute and share content in a "public" and open manner. While these syste...
The Technology for Emerging Markets (TEM) group at Microsoft Research India seeks to address the needs and aspirations of people in the world's developing communities. Our re...
The Internet provides a technical platform that can be used by start-ups in every country to launch innovative products for world markets. Yet, most of the successful Internet pro...
To develop a science of small-group interaction in groupware, we need a method for analyzing the structure of computer-mediated discourse. Conversation analysis offers an analysis...
The challenge for the World Wide Web user is to discover and rediscover useful information from very rich but also very diversified sources in the Web environment. The Web browser...