Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Web applications have rapidly become a critical part of business for many organizations. However, increased usage of web applications has not been reciprocated with corresponding ...
In enterprise data warehouses, different users in different business units often define their own application specific dimension hierarchies tailor made to their reporting and b...
In Online Analytic Processing (OLAP) deployments, different users, lines of businesses and business units often create adhoc aggregation hierarchies tailor-made for specific report...
This paper describes an agent system we have built to handle order entry and management issue in business computing and specialized in the telecommunication domain. Our system is ...