In this paper, the authors propose and validate a methodology for the development of integrated Information Technology (IT) infrastructures. The motivation for putting forward a n...
Enterprises provide professionally authored content about their products/services in different languages for use in web sites and customer care. For customer care, personalization...
The paper first develops the core IS view of business activity, which comprises informational and physical work systems and central to which is the informational work system deliv...
The use of component models such as Enterprise Java Beans and the CORBA Component Model (CCM) in application development is expanding rapidly. Even in real-time safety/mission-cri...
John Hatcliff, Xianghua Deng, Matthew B. Dwyer, Ge...
The International Organization for Standardization (ISO) has defined Quality Management, but it has not yet adopted standards for developing Quality Management Systems (QMSs), nota...