This paper reports on a specific food and agribusiness industry project, employing new technological capabilities to better transfer expert knowledge. Knowledge transfer and techn...
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
The InfoPad project was started at UC Berkeley in 1992 to investigate the issues involved in providing multimedia information access using a portable, wireless terminal. It quickl...
Knowledge management (KM) is the research field aimed to create, organize, and store explicit knowledge for easy access and manipulation, whereas e-learning is concerned with del...
In order to support increased consumer awareness regarding energy consumption, we have been developing new ways of representing and interacting with energy in electric products in...