In this paper, we review the paradigm of inductive process modeling, which uses background knowledge about possible component processes to construct quantitative models of dynamic...
Will Bridewell, Narges Bani Asadi, Pat Langley, Lj...
Giving suggestions to users of Web-based services is a common practice aimed at enhancing their navigation experience. Major Web Search Engines usually provide Suggestions under t...
Ranieri Baraglia, Fidel Cacheda, Victor Carneiro, ...
In this paper, we consider a way to represent contact center applications as a set of multiple XML documents written in different markups including VoiceXML and CCXML. Application...
Many systems use past behavior, preferences and environmental factors to attempt to predict user navigation on the Internet. However we believe that many of these models have shor...
An important issue arising from Peer-to-Peer applications is how to accurately and efficiently retrieve a set of K best matching data objects from different sources while minimizi...