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ASUNAM
2010
IEEE
14 years 11 months ago
Assessing Expertise Awareness in Resolution Networks
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
ECIR
2008
Springer
14 years 11 months ago
A Document-Centered Approach to a Natural Language Music Search Engine
We propose a new approach to a music search engine that can be accessed via natural language queries. As with existing approaches, we try to gather as much contextual information a...
Peter Knees, Tim Pohle, Markus Schedl, Dominik Sch...
NIPS
2008
14 years 11 months ago
Breaking Audio CAPTCHAs
CAPTCHAs are computer-generated tests that humans can pass but current computer systems cannot. CAPTCHAs provide a method for automatically distinguishing a human from a computer ...
Jennifer Tam, Jirí Simsa, Sean Hyde, Luis v...
NIPS
1997
14 years 11 months ago
Bayesian Model of Surface Perception
Image intensity variations can result from several different object surface effects, including shading from 3-dimensional relief of the object, or paint on the surface itself. An ...
William T. Freeman, Paul A. Viola
AI
2010
Springer
14 years 10 months ago
Automatically generating personalized user interfaces with Supple
Today's computer-human interfaces are typically designed with the assumption that they are going to be used by an able-bodied person, who is using a typical set of input and ...
Krzysztof Z. Gajos, Daniel S. Weld, Jacob O. Wobbr...