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» Differentiated Services and Integrated Services Use of MPLS
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MANSCI
2008
119views more  MANSCI 2008»
14 years 11 months ago
Service-Level Differentiation in Call Centers with Fully Flexible Servers
We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
Itay Gurvich, Mor Armony, Avishai Mandelbaum
ATAL
2008
Springer
15 years 1 months ago
Semantic matchmaking of web services using model checking
Service matchmaking is the process of finding suitable services given by the providers for the service requests of consumers. Previous approaches to service matchmaking is mostly ...
Akin Günay, Pinar Yolum
INFOCOM
2003
IEEE
15 years 5 months ago
Integrating effective-bandwidth-based QoS routing and best effort routing
—A methodology is presented for integrating effective-bandwidth-based routing for QoS-sensitive traffic and datagram routing of the best-effort traffic. To prevent excessive dela...
Stephen L. Spitler, Daniel C. Lee
ECOOP
2000
Springer
15 years 4 months ago
Using Objects for Next Generation Communication Services
The integration of the telephone network and the internet enables convergence of voice and data services. The explosion of information appliances also provides new service opportun...
Munir Cochinwala
ESWS
2007
Springer
15 years 6 months ago
Ontology-based Representation of Compliance Requirements for Service Processes
: Service processes are becoming increasingly essential in modern economies as traditional, production-oriented industries decline. When comparing service processes to standard bus...
Rainer Schmidt, Christian Bartsch, Roy Oberhauser