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» Discourse Segmentation of Multi-Party Conversation
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CIKM
2008
Springer
15 years 1 months ago
Identification of class specific discourse patterns
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...