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CIKM
2009
Springer
15 years 8 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
DIS
2009
Springer
15 years 8 months ago
A Dialectic Approach to Problem-Solving
We analyze the dynamics of problem-solving in a framework which captures two key features of that activity. The first feature is that problem-solving is a social game where a numb...
Éric Martin, Jean Sallantin
FMN
2009
Springer
99views Multimedia» more  FMN 2009»
15 years 8 months ago
Interest-Based Peer-to-Peer Group Management
Abstract. Peer-to-Peer systems become popular applications but suffer from insufficient resource availability which is caused by free-riders and inefficient lookup algorithms. To a...
Jun Lei, Xiaoming Fu
GECCO
2009
Springer
138views Optimization» more  GECCO 2009»
15 years 8 months ago
IMAD: in-execution malware analysis and detection
The sophistication of computer malware is becoming a serious threat to the information technology infrastructure, which is the backbone of modern e-commerce systems. We, therefore...
Syed Bilal Mehdi, Ajay Kumar Tanwani, Muddassar Fa...
129
Voted
ICMI
2009
Springer
171views Biometrics» more  ICMI 2009»
15 years 8 months ago
Static vs. dynamic modeling of human nonverbal behavior from multiple cues and modalities
Human nonverbal behavior recognition from multiple cues and modalities has attracted a lot of interest in recent years. Despite the interest, many research questions, including th...
Stavros Petridis, Hatice Gunes, Sebastian Kaltwang...
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