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CIKM
2009
Springer
15 years 11 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
DIS
2009
Springer
15 years 11 months ago
A Dialectic Approach to Problem-Solving
We analyze the dynamics of problem-solving in a framework which captures two key features of that activity. The first feature is that problem-solving is a social game where a numb...
Éric Martin, Jean Sallantin
FMN
2009
Springer
99views Multimedia» more  FMN 2009»
15 years 11 months ago
Interest-Based Peer-to-Peer Group Management
Abstract. Peer-to-Peer systems become popular applications but suffer from insufficient resource availability which is caused by free-riders and inefficient lookup algorithms. To a...
Jun Lei, Xiaoming Fu
GECCO
2009
Springer
138views Optimization» more  GECCO 2009»
15 years 11 months ago
IMAD: in-execution malware analysis and detection
The sophistication of computer malware is becoming a serious threat to the information technology infrastructure, which is the backbone of modern e-commerce systems. We, therefore...
Syed Bilal Mehdi, Ajay Kumar Tanwani, Muddassar Fa...
165
Voted
ICMI
2009
Springer
171views Biometrics» more  ICMI 2009»
15 years 11 months ago
Static vs. dynamic modeling of human nonverbal behavior from multiple cues and modalities
Human nonverbal behavior recognition from multiple cues and modalities has attracted a lot of interest in recent years. Despite the interest, many research questions, including th...
Stavros Petridis, Hatice Gunes, Sebastian Kaltwang...
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