This paper presents the second participation of the University of Ottawa group in the Cross-Language Speech Retrieval (CL-SR) task at CLEF 2006. We present the results of the submi...
Recently, the credibility of information on the Web has become an important issue. In addition to telling about content of source documents, indicating how to interpret the conten...
The aim of this study was to examine how users perceive help on a mobile device with respect to the presentation format and the severity of the scenario the user encounters. We ex...
Users of help systems often complain that they do not find them useful; while they still use help at least occasionally, they resort to other problem-solving strategies. In this p...
Two groups of 8 participants experimented two enhancements of standard online help for the general public during one hour: adaptive proactive (AP) assistance and multimodal user su...