Business intelligence is a business management term used to describe applications and technologies which are used to gather, provide access to and analyze data and information abo...
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Contemporary use of the term ’intension’ derives from the traditional logical doctrine that an idea has both an extension and an intension. In this paper we introduce an intens...
Abstract--Although temporal context may significantly affect the popularity of items and user preference over items, traditional information filtering techniques such as recommende...
Our current research into programming models for parallel web services composition is targeted at providing mechanisms for obtaining higher throughput for large scale compute and ...
Peter M. Kelly, Paul D. Coddington, Andrew L. Wend...