E-commerce Web-servers often face overload conditions during which revenue-generating requests may be dropped or abandoned due to an increase in the browsing requests. In this pap...
Naresh Singhmar, Vipul Mathur, Varsha Apte, D. Man...
Helpdesk databases are used to store past interactions between customers and companies to improve customer service quality. One common scenario of using helpdesk database is to fi...
Shenghuo Zhu, Tao Li, Zhiyuan Chen, Dingding Wang,...
– Networked enterprises create virtual teams of distributed experts belonging to different enterprises where one user can be part of multiple teams; How to effectively control th...
Ahmad Kamran Malik, Hong Linh Truong, Schahram Dus...
Existing Web service notification and eventing standards are useful in many applications, but they have serious limitations that make them ill-suited for large-scale deployments, ...
Web caching is an important technique for reducing Internet access latency, network traffic, and server load. This paper investigates cache management strategies for en-route web ...