Context: Service Oriented Architectures (SOA) have emerged as a new paradigm to develop interoperable and highly dynamic applications. Objective: This paper aims to identify the s...
The evolution of the Internet towards a global infrastructure for real time voice and video applications involves providing stringent Quality of Service (QoS) levels. Although som...
Collaborative information systems in a P2P scenario are characterized by a set of independent peers that dynamically need to cooperate by sharing data and services. For effective c...
Devis Bianchini, Valeria De Antonellis, Michele Me...
The recent advances in web 2.0 technologies and the rapid adoption of smart phones raises many opportunities for public services to improve their services by engaging their users ...
Daisy Yoo, John Zimmerman, Aaron Steinfeld, Anthon...
: Mass customization has become one of the key strategies for a service provider to differentiate itself from its competitors in a highly segmented global service market. This pape...
Jian Cao, Jie Wang, Kincho H. Law, Shen-sheng Zhan...